Info Center

Buyer Guide
1) All products sold at our website is 100% original & guarantee genuine.
If u found products is not original, u can request for 100% REFUND.

2) You can find our retail outlet address, contact, business hours and location map at Contact Us page.

Feel Free to get in touch with us should you have any inquiries.

Membership Point
REGISTER NOW to get 300 point for FREE!

How to Register? Please click here.

You will earn 1 point for every RM 1.00 you spend.
The points will be rounded up to the nearest point and automatically credited into your account upon each successful online purchase.
Every point you earn can be convert to discount for your next visit, for example :
100 point   = RM 1.00
500 point   = RM 5.00
1000 point = RM 10.00

Every product & item can be direct use point you earn for discount .

Items out of Stock
We allow pre-order if the items show is out of stock,
Please email : admin@babyneeds-cheras.com or call 016-4212096 for pre-order.

Payment for Direct Bank In or Online Transfer
Please email : admin@babyneeds-cheras.com or SMS 016-4212096 and indicate your
order ID#, Beneficial Bank & total amount paid once you’re made the payment.

Free Shipping
Free shipping is applicable for order above RM 200.00* in a single receipt or transaction.
(for Peninsular Malaysia Only)

* Free shipping are NOT applicable for over weight items *

Shipping Rate
Peninsular Malaysia
Below 0.5kg = RM 7.90
0.51kg – 1kg  = RM 8.50
1.1kg – 2kg   = RM 9.50
2.1kg – 5kg = RM 10.50
5.1kg – 25kg = RM 2.20/kg
Over 25kg    = Please ask for Quotation

Sabah & Sarawak
Below 1kg = RM 14.00
1.1kg – 20kg = RM 6.50/0.5kg
Over 20kg    = Please ask for Quotation

  • For Brunei, Thailand, Singapore, Philippine & Indonesia member you can check the shipping fees after key in your country shipping address.
  • For others country member, please contact us for shipping cost calculation.

* If u have any question concerning our shipping policies, please call us at 016-4212096
or send us an email at : admin@babyneeds-cheras.com

Shipping Schedule
Upon payment received, we will ship the order items within :
3 – 5 working days for Peninsular Malaysia
3 – 10 working days for Sabah & Sarawak
subject to stock availability via courier service.

We accept walk-in for self collection, please bring along computer generate receipt for verification.

** PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS ABOVE. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE, FROM TIME TO TIME IN OUR SOLE DISCRETION.**

THANK YOU.